At Avtar Driving School, we are committed to protecting the privacy and confidentiality of our students, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and other applicable privacy laws in Canada.

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1. Information We Collect

We may collect the following personal information from you when you register for lessons, use our services, or visit our website:

• Name, address, phone number, and email address

• Date of birth and driver’s licence information

• Payment information (processed securely through third-party payment processors)

• Scheduling preferences and lesson history

• Feedback or inquiries submitted through our website or customer service channels

2. How We Use Your Information

We use your personal information for the following purposes:

• To register you for driving lessons and manage your bookings

• To process payments for services

• To communicate with you regarding schedules, changes, or updates

• To comply with regulatory and legal requirements

• To improve our services and customer experience

3. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 8).

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your information only in the following circumstances:

• To our instructors or staff for lesson coordination

• To service providers (e.g., payment processors) who assist in business operations, subject to confidentiality agreements

• When required by law, court order, or regulatory authority

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes secure record storage, password-protected systems, and encryption for sensitive information where applicable.

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, personal information will be securely destroyed.

7. Access and Correction

You have the right to request access to your personal information and to correct any inaccuracies. Requests can be made in writing to the contact details below.

8. Contact Us

If you have any questions or concerns about our privacy practices, or to request access or corrections to your information, please contact us at Avtar Driving School.